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Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)

Taurex FAQs

Find answers to all your questions about trading with Taurex.

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Withdrawals

How often are withdrawal fees updated?

Withdrawal fees are reviewed periodically and may be updated to reflect changes in processing costs or other factors. Please refer to our Legal Page to review our Payment Policy and Terms and Conditions for the most up-to-date information.

Can I see the withdrawal fee before confirming my withdrawal?

No, the withdrawal fee is not displayed before you confirm your withdrawal request. However, you will be able to see it once your withdrawal has been processed. For detailed information on withdrawal fees before initiating the transaction, please refer to our Legal Page to review our Payment Policy and Terms and Conditions or contact our support team.

Is there a limit on the total withdrawal amounts?

Yes, there are limits on total withdrawal amounts, which may vary depending on the withdrawal method and your account type. For detailed information on withdrawal limits, please refer to our Legal Page to review our Payment Policy and Terms and Conditions or contact our support team.

How long will it take for funds to be sent back to me?

The time it takes for funds to be sent back to you depends on the withdrawal method selected. Bank transfers typically take 3-5 business days, while e-wallet withdrawals are usually processed within 24 hours. Please check the specific timelines for each method on our website or contact our support team for more details.

How much do you charge for withdrawals?

Our withdrawal fees vary depending on the withdrawn amount, method and currency used. To find the specific fee for your chosen method, please refer to our Legal Page to review our Payment Policy and Terms and Conditions. Alternatively, please contact our support team for detailed information.

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